Yalla Food, a company headquartered in Pakistan, is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services, including our point-of-sale (POS) systems and online food order applications.
1. Information We Collect
We may collect the following types of personal information when you use our services:
- Contact Information: Such as your name, email address, phone number, and mailing address.
- Payment Information: Including credit card details or other payment methods.
- Order Information: Details about orders placed through our POS systems or online food order applications.
- Device Information: Such as your IP address, device type, and browser information.
- Usage Information: Information about how you interact with our services, including pages visited and actions taken.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To deliver the services you request, such as processing orders and transactions.
- Customer Support: To respond to inquiries, provide assistance, and resolve issues.
- Improving Our Services: To analyze usage patterns, troubleshoot problems, and enhance the functionality of our applications.
- Marketing and Communications: To send promotional materials, updates, and important notices about our services.
3. Data Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may engage third-party service providers to assist with the operation of our business and provide services on our behalf, such as payment processing and order fulfillment.
- Legal Compliance: We may disclose information when required by law, such as in response to a subpoena or other legal process.
- Consent: With your consent, we may share your information with third parties for marketing or other purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction.
5. Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal information.
- Opt-out of receiving marketing communications.
- Object to the processing of your personal information.
6. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
Effective Date:
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.